Digital workforce as a company's operating team
Lessons
One sentence per lesson, each with its evidence, grouped by theme rather than date. Superseded lessons stay, struck through, with what replaced them.
Lessons learned, Digital workforce as a company's operating team
Governance
- A review agent is only as good as the threat model you give it. Generic diff review passed the email ingest path for four months; a reviewer told "the token is public, the report body is attacker-controlled" found the hole in one pass. Evidence: Field note, 10 October and The question that found two doors. Status: current.
Workforce design
- The founder is the bottleneck, by design, so measure the founder. Every agent drafts; one human sends. The weekly page therefore scores the human first. Evidence: ADR-0001. Status: current.